Online Security Tips from Axis Bank

Attention! Your Axis Online Banking Account ha...

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Recently Axis bank has sent an email with online security tips. As I think it would be useful for all our readers, I am reproducing the contents below. 

While the bank has best-of-the-breed solutions, processes and people deployed to extend secure banking to its customers, it is important for our customers to know that "Security is incomplete without U". Customers need to follow secure computing guidelines to avert any security breaches of their iConnect accounts, as keys to the internet banking accounts are held by respective account owners in the form of iConnect Login ID & Passwords.

We would like to caution you against the menace of fraudulent emails that claim to have come from AXIS Bank/other well known respectable sources. These emails ask the customer to verify personal details by clicking on a link and some of them threaten to restrict the internet banking access or similar such action in case you do not respond.

We would like to re-iterate that as a policy we NEVER ask for account sensitive information like login id , internet banking passwords, debit card pin numbers, full debit card/credit card numbers etc. from our customers through emails/on phone/letters/representatives.

To ensure a legitimate and safe sign on for internet banking, please follow:

DOs

- Always access your iConnect account on a secured PC.

- Always create a strong password.

- Opt for mobile phone alerts on any third party transactions.

- Always log out completely from your account after completing your transaction.

- Always type the bank URL www.axisbank.com in the address bar of your browser.

- Inform the bank immediately on any suspicious deposits or withdrawals.

- Secure your wireless internet connection.

- Change your password regularly.

Donts

- Do not disclose your password to anyone.

- Do not click on any link in an email which purportedly takes you to the bank site to enter your login ID and password. Bank will never ask you for access details for security reasons.

- Do not get enticed by emails offering work from home jobs. You may end up getting involved in illegal activity.

- Do not be mislead by emails offering you large sums of money/ lottery offers.

- It is not safe to access your online banking account in Cyber cafes.

- Do not write your user id and password on paper and throw away inadvertently.

- The bank will NEVER ask you for your password for any reason.

- Please do confirm with the bank before replying to any mail supposedly sent from the bank.

- In case of any doubt or suspicion please send a mail to ibrm@axisbank.com or contact your nearest Axis Bank branch.

Strong password tips

- Should contain alphabets, numbers and special characters such as @, #, $, & etc.

- Should not be a part of your login name.

- Should not contain alphabets or numbers in a sequence.

These guidelines have been developed by cyber crime police station Bangalore.

We seek your cooperation by forwarding any suspicious email/query/doubt to ibrm@axisbank.com or contact your nearest Axis Bank branch.

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