Usage of ATMs : Dos and Don’ts




Karur Vysya Bank issued following guidelines for the benefit of customers.

  1. Do keep your card safe and secure when not in use
  2. Do maintain a record of your ATM/Debit/credit card No., account No., expiry date and Bank’s customer care No. and store it in a safe place.
  3. Do take a reliable person along with you if you have to transact during late hours
  4. Do notify the bank immediately in case of loss of card
  5. Do change PIN immediately after the receipt of PIN mailer and also periodically
  6. Do retain the receipts of cash withdrawal/ transactions at merchant establishments
  7. Do check your statement of account periodically to ensure that there are no unauthorized transactions in your account.
  8. Do sign the card in the signature band found on the reverse of the card as soon as it is delivered to you
  9. Do exercise caution if strangers are found near the ATM premises
  10. Do collect your card fro the ATM machine before leaving
  11. Do at least one transaction I ATM before using the card in POS
  12. DO change the PIN number immediately after the transaction in case of assistance from strangers
  13. Don’t allow yourself to distracted I any way while using the ATM
  14. Don’t accept help or advice from strangers at the ATM even if he/she claims to be a bank official
  15. Don’t part with your card to any one, particularly to strangers
  16. Don’t write down the PIN number of your card anywhere, particularly on the back of the card
  17. Don’t forget to collect your card and receipt after completion of the transaction
  18. Don’t use the ATM during late hours unless it is an emergency
  19. Don’t let anyone else use your card or PIN
  20. Don’t let anyone stand beside or behind you while transacting in ATM

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