Usage of ATMs : Dos and Don’ts


Karur Vysya Bank issued following guidelines for the benefit of customers.
- Do keep your card safe and secure when not in use
- Do maintain a record of your ATM/Debit/credit card No., account No., expiry date and Bank’s customer care No. and store it in a safe place.
- Do take a reliable person along with you if you have to transact during late hours
- Do notify the bank immediately in case of loss of card
- Do change PIN immediately after the receipt of PIN mailer and also periodically
- Do retain the receipts of cash withdrawal/ transactions at merchant establishments
- Do check your statement of account periodically to ensure that there are no unauthorized transactions in your account.
- Do sign the card in the signature band found on the reverse of the card as soon as it is delivered to you
- Do exercise caution if strangers are found near the ATM premises
- Do collect your card fro the ATM machine before leaving
- Do at least one transaction I ATM before using the card in POS
- DO change the PIN number immediately after the transaction in case of assistance from strangers
- Don’t allow yourself to distracted I any way while using the ATM
- Don’t accept help or advice from strangers at the ATM even if he/she claims to be a bank official
- Don’t part with your card to any one, particularly to strangers
- Don’t write down the PIN number of your card anywhere, particularly on the back of the card
- Don’t forget to collect your card and receipt after completion of the transaction
- Don’t use the ATM during late hours unless it is an emergency
- Don’t let anyone else use your card or PIN
- Don’t let anyone stand beside or behind you while transacting in ATM
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